Jcp rewards phone number how to#

We said Returns and the automated voice said the call was being transferred. That call was answered by an automated system that required us to speak naturally to the phone. We tried again by calling the customer service number for JC Penny online at 1-80.

After waiting on hold for two minutes with no automated system, the call was answered by a representative who immediately disconnected the call. The main customer service number is 1-80. Customers should call 1-80 for return pickups only. Were They Helpful?Д¬ustomer service is available 24 hours a day, but there are multiple numbers listed on the return policy page. If you need to return a delivered item, call customer service at 1-80 to schedule a truck pickup. If the item is damaged, have the drive take the item back вЂ“ do not accept the delivery. Truck deliveries must be inspected at the time of delivery. Customers are often thrilled to find out that JC Penny will accept any return at any time because the customer deserves to be happy. The JC Penny return policy is listed here /jcp/customerservicesub.aspx?cattyp=csr&catid=16108&refpagename=CustomerService%25252Easpx&refdeptid=&refcatid=&CmCatId=EXTERNAL|customerservice. You must pay for the return shipping and handling.Д¬olumbus, OH 43232 Official JC Penny Return Policy If that invoice is not available, write your name, address, phone number and the date you purchased the item on a piece of paper and slip it in the box. You will need to include the shipping invoice with the return. Choose the facility address nearest your home address or the address where the item was delivered. Return an item by mail: Online purchases can be returned by mail to one of the three return facilities.

If the item was a gift and you have a gift receipt, you can exchange the item or receive credit. If you do not have either, you will receive merchandise credit. If you have the receipt or packing slip, you can receive a refund. Use the online store search here /jcp/StoreLocatorMenu.aspx?refpagename=CustomerServiceSub%25252Easpx&refdeptid=12476&refcatid=16108&CmCatId=external|customerservice|16108 to find your nearest store. Return an item to your nearest store: Whether you purchased the item in store or online, you can drive to your neighborhood JC Penny and return the purchase. Everything the customer could want to know is listed on the returns page. JC Penny does not play around when it comes to explaining the return policy. Over the years, the company has evolved from a five and dime store to a mega-retailer that sells everything from clothing to home appliances and patio furniture.

JC Penny has a long history in the US retail market.

Jcp rewards phone number how to#

IT'S A SHAME! -by Jill (Apr.Write A Review How to Return or Exchange an Item at JC Penny They are downgrading the clerks to have poor services. I guess because of the changes in the store. I redeemed the 60 by spending another few hundred before the wedding and I acquired another 40 that needed to be spent before mid-December 2021. I had spent about 1, 600 worth of Jewelry before my wedding on November 2021, for which I had received 60 worth of JCP Rewards. It was given back to us and we actually passed it on to the next persons. JC Penney - JCP rewards/customer service. We did have a coupon for that and it did not get ripped up. We all walked out, talking about the issue then we turned back in to return the dresses. Then I ask her if she will rip their phones because it supposed to be a one time use. I ask my ladys to get their iphones and pull up the coupon which they did and presented to the clerk. I gave her my 20% off coupon expecting to pass it to the next lady and she ripped my coupon and said it's a one time use in a smart way. My bridemaids and I purchase our dresses and at the time of checkout the clerk did not greet us or ask if we find everything ok. I will NEVER step foot in your flea market again! Sincerely, a very disgruntled ex customer -by Angie Stevens (May. Stop worrying so much about new logo's & re-vamping & perhaps one day, you can re-gain the respect of former loyal customers. I am most angry about no one's ability to help me find the replacements I need. It feels like someone just threw stuff everywhere, it feels small & cluttered. It feels like there is no structure at all. I don't like anything about the 'New Look' It is garbage. Just another poor example of the mess JCP has made of what once used to be a great store. No one at JCP seems to even be able to point me in any sort of helpful direction. There is nothing they can do, because basically JCP owns the rights to that line. No way! JCP decided to no longer carry these beautiful set of dishes. No big deal, or so I thought.I can just re-order from JCP. An act of nature destroyed some of the dishes. A year or so ago, I bought a complete set of Chris Madden Corvelle Dishes & Serverware.